MedcoVet New User Information

Welcome to MedcoVet!

We're so excited that you've decided to heal your pet with the MedcoVet Luma!  Below are a few documents and videos that will help you along the way.

MedcoVet Into Video - This video walks through the basics of using the MedcoVet Luma from charging to treating and cleaning.

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MedcoVet Step by Step Instructions - Need help remembering how to use the Luma?  Download the one-page instructions as a simple refresher.

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MedcoVet User Manual - Luma Version C - The user manual has basic operation instructions and troubleshooting advice if any issues occur.

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MedcoVet User Manual - (Luma Version B)- The user manual has basic operation instructions and troubleshooting advice if any issues occur.

MedcoVet Videos

Below are some short videos that walk through onboarding, treatment and closing a case.  More videos are on their way...

Onboarding - So you've decided to use a Luma...Great!  Watch this video to help you download the MedcoVet app and prepare for treatment.

Using the MedcoVet App - You're logged in and need some help getting around the app.  Watch the orientation video to understand how to get the most out of the Luma and share information with your clinician.

Closing Out the Case - You're done treating and we hope your furry friend is doing great.  If you need help sending back the Luma, watch this short video.

Need Help?

chris

We get that apps and devices may be new to you...If you need help, just email Support@MedcoVet.com and either Chris Cranston or Baxter will get back to you.

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